Authors: Gionnieve Lim, Simon T. Perrault

Published on: March 19, 2024

Impact Score: 7.4

Arxiv code: Arxiv:2403.12913

Summary

• What is new: Exploration of trust in fact-checking chatbots on MIMS in Singapore, comparing trust in Government, News Outlets, and AI.
• Why this is important: The rise of misinformation on MIMS in Singapore, exacerbated by encryption, making direct intervention difficult.
• What the research proposes: Investigation of chatbots as an alternative solution for users to check the facts by disclosing chat content directly to fact checking services.
• Results: Mixed results for trust in different fact checkers but overall support for chatbot intervention. Notable discrepancy between reported trust in government and actual following of government-endorsed chatbot fact checks.

Technical Details

Technological frameworks used: Within-subjects experimental design

Models used: nan

Data used: Survey responses from 527 Singapore residents

Potential Impact

Messaging platforms, Fact-checking organizations, Government public information services

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