Authors: William R. Kearns, Jessica Bertram, Myra Divina, Lauren Kemp, Yinzhou Wang, Alex Marin, Trevor Cohen, Weichao Yuwen

Published on: January 08, 2024

Impact Score: 8.15

Arxiv code: Arxiv:2401.03631

Summary

• What is new: An AI-Assisted Provider Platform (A2P2) developed to enhance efficiency and empathy in delivering protocolized therapies by mental health providers.
• Why this is important: The global shortage of mental health providers and the need for support in delivering care effectively.
• What the research proposes: A text-based virtual therapy interface with a response suggestion feature to facilitate providers’ delivery of empathetic and accurate care.
• Results: With AI assistance, there was a 29.34% decrease in response times, a tripling in empathic response accuracy, and a 66.67% increase in goal recommendation accuracy. Usability of the system was rated as excellent.

Technical Details

Technological frameworks used: AI-Assisted Provider Platform (A2P2)

Models used: Text-based virtual therapy interface with response suggestion features, utilizing AI methods

Data used: Therapy session data from providers with and without mental health treatment expertise

Potential Impact

Mental healthcare providers, teletherapy platforms, digital mental health application developers, and AI technology firms in healthcare

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